Manager/Care Management

Reporting to the Director Care Management, responsible for Care Coordination Resource Center (CCRC) services, including planning, budgeting, staffing and managing day-to-day activities.
+ Plans, directs, and evaluates the overall services and functions of the care coordination resource center (CCRC) (35%)
+ Coordinates quality, service excellence and performance improvement initiatives. (10%)
+ Identifies and resolves issues affecting service delivery of the CCRC and serves as a liaison with internal hospital departments and external facilities/agencies. (25%)
+ Supervises staff, evaluates work and implements approved disciplinary action. Develops staff to expert level of practice. (20%)
+ Ensures departmental compliance with regulatory agency requirements. (5%)
+ Monitors and adheres to annual hospital operating budget (5%)
+ BSN or BA/BS Degree
+ Current PA licensure as an RN
+ National recognized Care Management certification within 5 years of start date (3 years for currently employed CCs)
+ CPR Certification
+ 6 years of clinical nursing experience
+ 3 years of case management/utilization management experience
+ 1 to 2 years supervisory experience or demonstrated skills as a leader

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